Privacy policy

Who are we?

FGP Swiss and Alps SA is a Swiss company, operator of the site www(dot) fgp-swissandalps(dot)com.
FGP Swiss and Alps SA processes your personal data in compliance with data protection laws in effect, notably by respecting the principles of lawfulness, loyalty, transparency, limitation of purpose, minimization of data, accuracy, limitation of retention, integrity and confidentiality.
In this Privacy Policy, references to “FGP Swiss and Alps SA”, “we”, “our” and “our” are references to the entity responsible for processing your personal data, which is, in general, that which collects your personal data.
This Privacy Policy applies to personal data that we obtain through the property of FGP Swiss and Alps SA, such as websites, and contractors with whom we do business to provide our services.
This Privacy Policy describes the types of personal data we obtain, how we may use that personal data, with whom we may share it, and how you can exercise your rights relative to our processing of such information. The Privacy Policy also describes the measures we take to protect the personal data we obtain, and how you can contact us with respect to our privacy practices.


‘Personal data’ means any information relating to an identified or identifiable natural person (hereafter the “data subject”); a natural person who can be identified, directly or indirectly, is deemed to be an “identifiable natural person”;
‘Special categories of personal data’ means the processing of personal data which reveals racial or ethnic origin, political opinions, religious or philosophical beliefs or union membership, as well as the processing of genetic or biometric data for the purpose of uniquely identifying a natural person, data relative to health or data relating to the sex life or sexual orientation of a natural person;
‘Processing’: any operation or set of operations performed or not using automated processes and applied to data or sets of personal data, such as collection, saving, organizing, structuring, retaining, adaptation, extraction, modification, viewing, use, transmission through communication, distribution, or otherwise making available, reconciliation or interconnection, limitation, deletion or destruction;
‘Data controller’ refers to the natural person or legal entity, public authority, service or other body which, alone or jointly with others, determines the purposes and resources for processing; when the purposes and resources for this processing are determined by the law of the Union or the law of a Member State, the data controller may be designated or the specific criteria applicable to its designation may be specified by the law of the Union or by the law of a member State.
‘Subcontractor/Processor’ refers to the natural person or legal entity, public authority, service or any other organization which processes personal data on behalf of the data controller.
‘Third party’ means a natural person or legal entity, a public authority, a service or body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or of the subcontractor, are authorized to process personal data.

What types of personal data do we process?

On our website www(dot)fgp-swissandalps(dot)com, we obtain your personal information via:

  • Your on-line service or contact requests;
  • Your customer account;
  • The browser cookies that you have accepted;

The personal information that we can obtain is, for example:

  • Full Name
  • Email
  • Address, city, country
  • Telephone
  • And any other personal information you may provide on our websites

How do we use your personal data?

We may use the personal data we collect to:

  • Manage our clientèle;
  • Manage our sales;
  • Our commercial communications;
  • The management service (telephone prospecting, sending personalized quotes, special offers, information on contests, paper or digital newsletters or satisfaction campaigns)
  • Comply with and apply applicable legal requirements, contractual obligations and our policies and conditions (Privacy Policy and other terms of use);
  • Maintain and improve the security of our products, services, network services and information resources.

The processing by FGP Swiss and Alps SA of your personal information, as described above, will generally be done on one of the following legal bases:

  • Your consent;
  • A contractual relationship that we have with you;
  • Our legitimate business interests; or
  • Compliance with our legal obligations.

Is your data shared with third parties?

We do not sell or disclose your personal data except as described here or at the time of collection.

  • We may share personal data within FGP Swiss and Alps SA for the purposes described in this Privacy Policy;
  • We may disclose personal information about you (1) if we are required or permitted to do so under applicable law or a legal process (court order or summons), (2) to legal authorities or to other government officials in order to comply with a legitimate legal request, (3) in connection with an investigation of suspected fraud or illegal activity, or (4) in all other cases, with your authorization.

Where is your data stored?

Our website is hosted in Switzerland. Your data may also be stored with foreign service providers who offer an equivalent level of data protection. (e.g. Newsletter tool)

How long do we retain your data?

To the extent permitted by applicable law, we retain the personal data we obtain about you for as long as (1) is necessary for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy, or ( 2) we have another legal basis, indicated in this Privacy Policy, to keep such data beyond the period during which it is necessary to achieve the initial purpose of obtaining the personal data.
You can exercise your right to have your personal data erased at any time; see the sections below “What are your rights” and “How to contact us”.

How do we transfer your personal data?

We may transfer the personal data that we collect and store such data in other countries which may have data protection laws different from those in effect in the country where the data was provided. In this case, we will only transfer the personal data for the purposes described in this Privacy Policy. To the extent permitted by applicable law, when we transfer your personal data to recipients located in other countries, we take all appropriate measures to protect said data.

What are your rights?

To the extent permitted by laws in effect in your country, you may (1) access, modify, update and correct the personal data that we keep about you; (2) ask us, via our contact address, to erase or restrict use of your personal data; or (3) exercise your right to data portability by the same means. Where permitted by law, you may, at any time, withdraw the consent you previously gave us to process your personal data for legitimate reasons related to your particular situation, and we will apply your preferences where appropriate. To request to exercise these rights, contact us at the address in the last section of this document.

How do we protect your data?

FGP Swiss and Alps SA puts security measures in place in accordance with the principles of the GDPR. The measures taken are technical and organizational measures relative to data security in order to guarantee an adequate level of protection with regard to the confidentiality, integrity, availability of data and the resilience of systems.
These measures are part of the life cycle of our organization and are implemented at all levels of the system. Furthermore, security is an ongoing process, not a static element. From this standpoint, technical and organizational measures undergo technical progress and further development, as do risks and threats.

Modification of our Privacy Policy

This Privacy Policy may be updated periodically and without notice to reflect changes in our information practices. The date of last update will be indicated at the top of the Privacy Policy.

How to contact us?

If you have any questions or comments about this Privacy Policy, or if you would like to update any information we have about you or your preferences, contact us at privacy(at)fgp-swissandalps(dot)ch or write to us at the following address:
FGP Swiss and Alps SA
Cours de Rive 7, 1204 Genève – Suisse